EYEWEAR CANNOT BE RETURNED AFTER FRAMES HAVE BEEN FITTED WITH PRESCRIPTION OR REPLACEMENT LENSES. ITEMS THAT HAVE BEEN DAMAGED, WORN, SOILED, OR ALTERED WILL NOT BE ACCEPTED FOR RETURN AND THEY WILL BE SENT BACK TO THE CUSTOMER. RETURNED ITEMS MUST BE UNUSED, WITH ALL ORIGINAL TAGS, ACCESSORIES, AND INSTRUCTION BOOKLETS ATTACHED. IT MUST INCLUDE THE ORIGINAL RETURNS FORM. RETURNS TO CELINE.COM MUST BE MAILED FROM THE COUNTRY TO WHICH THE ORDER WAS ORIGINALLY SHIPPED. Please contact our Client Service for additional details. for an exchange, to any CELINE free standing store in europe (excluding department stores, outlets & airports). for a refund, to any CELINE free standing store using the same currency as the one used to purchase the item (excluding department stores, outlets & airports) You may return products purchased online, at no charge:

CELINE is not liable for goods returned using any method other than our collection service.

You may use other postal services at your own risk. Please note that refunds may take several working days to appear in your account, depending on your credit card issuer. YOU MAY KEEP THE COMPLIMENTARY SAMPLES INCLUDED IN YOUR FRAGRANCE PURCHASES TO TEST SCENTS BEFORE UNSEALING THE FRAGRANCE BOTTLE. Personalized, altered, and made-to-order items are not eligible for return.įRAGRANCES AND CANDLES THAT ARE NOT RETURNED IN THEIR ORIGINAL PACKAGING (CLEAR PROTECTIVEįILM OR STICKER INTACT) WILL BE REFUSED. They must be accompanied by the return request form included in the original order. Exchanges can be made within 30 calendar days from the date of delivery.Īrticles must be unworn, unused and in sellable condition, with all original tags attached. If you wish to return an item, please contact our Client Service within 14 calendar days from the date of delivery. If you prefer to use a different carrier, you will need to cover the cost of the shipment and insurance. Please include the return request form or original invoice.ģ - Affix the prepaid return shipping label included in your original order to the package.Ĥ - Hand over the package to the carrier.

Items purchased online may be returned via post mail (by scheduling a pickup at no charge) or in an eligible CELINE boutique.ġ - Please call our Client Service to schedule a pickup.Ģ - Carefully wrap the item in its original packaging to protect against damages in transit. CELINE PARIS SAINT-HONORE HAUTE PARFUMERIE.

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